E-Invoicing

Introduction

Welcome to the website of ING Invoice Services.

In many cases the invoice is the only paper process in the order-to-cash chain. Orders are generally placed electronically and payments are almost exclusively electronic. It has become increasingly apparent that the billing process is an inefficient link in the digitalisation of the chain.

ING Invoice Services provides a solution to this inefficiency and can help lighten the administrative burden of companies both large and small in the Netherlands and the rest of Europe. The service is aimed at both businesses (B2B) and consumers (B2C). Our product offer includes Finfox (your financial inbox via internet banking), Ingis (an e-invoicing portal) and Direct Biller solutions.

We offer a full range of electronic invoicing services for the business (B2B) and consumer (B2C) markets. We focus on Finbox, an electronic invoice delivered directly to the internet banking environment of the consumer. In addition we offer Ingis, an internet platform that organisations can use to present invoices to their clients. Larger companies generally use their own websites to do so; for small and medium-sized organisations we offer a solution using an invoicing portal. We are also a reseller for AcceptEmail™. AcceptEmail™ is a system that sends a payment request by email to the customer's inbox who can then pay using iDEAL.

What sets ING apart from other players in the field is its unique approach to electronic invoicing: we look at it from a financial rather than a logistical perspective. To us an invoice is the start of a payment process, not just a piece of paper or email that has to undergo a logistical process. That is why we work with established parties for complementary financial services.  (Dutch version)